Focusing on Your Internal Strategies
Bonji Hot Takes Volume 24
Welcome back to another edition of Bonji Hot Takes! Happy Thursday, we hope your week is going well and you are excited for another fast-approaching weekend. If you want to learn more or look back at our previous tips, head over to our website! Aside from producing the best quality, gourmet Açaí, Coconut, Pitaya, and new Mango-Pineapple smoothie bowl bases, our blog has been ranked as a top 100 restaurant blog, feel free to check it out for yourself! Every so often, businesses need to revamp their strategy. This is especially true in the restaurant industry, however, it seems that a lot of the time restauranteurs are either too busy or not thinking about change. We've seen it on Gordon Ramsay's Kitchen Nightmares, nobody wants to walk into a restaurant that hasn't changed since the 1980s (unless it is truly playing into a theme). We aren't fully talking about changing everything you do, but we are often so focused on outward expansion, that we forget about what's going on internally.
Focusing on Your Internal Business Strategy 1. Quality of Restaurant Upgrading the technology and decor of your restaurant should be rather standard, but sometimes you have to do a full sweep. Even massive franchises like Subway have stopped looking outward and began focusing on what they need to improve inside their restaurants. Subway is only one example, but they have stopped franchising their stores completely in order to implement a multi-year internal transformation. "Today, we are strategically focused on the quality of our restaurants versus quantity and looking to franchise restaurants to sophisticated, multi-unit owners that can help ensure we deliver a consistent, high-quality guest experience." -Steve Rafferty, senior vice president of development for Subway Yes, of course, this is on a much larger scale than most; however, it's the concept in itself that we need to learn from. Sometimes, we need to stop in our tracks and focus on what we need to improve, update, and change. Maybe start with a good Spring Cleaning, as there should always be an emphasis on cleanliness, but still, look at what else you may be able to work on internally. 2. Employee Development Going back to when you originally started your restaurant, training employees is a key to your success. If those same employees are still with you, it's clear you have created a healthy working environment. Thus, you should aim to continue developing them, not stopping at a simple “welcome training.” Ongoing training is an amazing strategy to keep employees in tune with how you want your business to grow (specifically from the inside out). Forbes reported that only 30% of employees in the United States feel engaged with their companies, a statistic that truly hurts our hearts here at Bonji. Forbes also goes on to detail some major keys for managers to develop their employees, starting with individual development plans, providing opportunities for growth, and offering links to other professional networks. All in all, try to be engaged with your employees more than just showing up daily.
3. Revamping Your Energy/System Occasionally, life gets struggle-some and we get stuck in a rut. The best ways to revamp your lifestyle include setting goals, decluttering your space and mind, having fun, and surrounding yourself with motivation. Just as you would in your regular life, your business may be in need of some revitalization. Bring some energy into your restaurant by clearing that clutter and having some fun with your employees. Take a night to set some goals and give your employees something to work towards. In addition to the restaurant's energy, give some thought to the systems and organization you have in place. Old systems may be draining your business without you even realizing it. Give some thought to how you are running things and maybe you'll be able to find just one weak spot that can save you some cash.